So internet.org is now Free Basics by Facebook, a service that will ostensibly realise, for billions of poor people, what Zuckerberg believes is a basic human right--the right to internet connectivity.
In India, this initiative has recently met with significant criticism and opposition. Critics argue that the platform will leave the burgeoning Indian digital market vulnerable to anti-competitive shenanigans and other risks that aren't outweighed by any benefit that may arise from giving many Indian smartphone owners free access to a small number of online services and sites.
There's no doubt that the service is a walled garden of sorts, in which bandwidth is free when accessing partner sites and charged when accessing non-partners. The process for vetting partners isn't publicly known and there are some choices that are at least a little surprising or irritating, eg. free Bing but no Google, free Facebook videos but not Youtube, free access to a bad job-search site but not to the market-leading one etc. Many users--but far from all--apparently go on to pay for a subscription within a month, according to Facebook.
Now, criticism of things that undermine net neutrality generally tends to focus on the concerns of comparatively wealthy and typically western users, most of whom are addicted to porn and netflix and sworn enemies of Comcast and their ilk. But are there also net-neutrality concerns worthy of consideration even in a scenario that involves giving limited free access to virtuous, poor and unconnected users in India?
I am a little torn here. On the one hand, I can see how Free Basics can benefit a number of Indian users, and in extension benefit Indian society. On the other hand, I can't help but worry about the potential downsides of letting so much of such an important market be captured at such a critical stage in its development, by actors that will not hesitate to leverage their control to undermine competitors. I'm unsure about whether or not the advantages (of letting some people use Facebook and a handful of other sites for free today rather than at a small cost tomorrow) outweigh the disadvantages (eg. of giving a single entity essentially unlimited power to influence the consumption of a billion people by limiting or guiding access).
Putting aside matters of regulation, what do you believe? Is Free Basics the best way forwards for India? What do we currently know about the advantages and disadvantages of zero-rating platforms in various businesses?


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